Payments & Billing

Wrapping up your purchase should be the easiest part of setting up your space. We believe in keeping things completely straightforward when it comes to your money, so you always know exactly what to expect at checkout.

How We Handle Your Payment The moment you complete your order, your payment is processed in full to instantly reserve your furniture. If there is a hiccup with your card or the transaction fails, the order simply won't go through—no harm done.

System glitches occasionally happen, so if you ever spot a charge on your bank statement but never received an order confirmation email from us, please let us know immediately. We will investigate it right away and ensure you get a full refund if the system failed to create your order.

Secure Ways to Pay Keeping your personal information safe is a priority. We accept the following secure payment methods:

  • Major Credit and Debit Cards
  • PayPal
  • Google Pay
  • Apple Pay

Getting the Details Right To ensure your new sofa or desk arrives exactly where it needs to go without delays, please double-check that your billing and shipping addresses match up correctly at checkout. If you happen to move or change your primary email, keep your account updated so we never lose touch regarding your delivery.

Pricing and Taxes Everything on our storefront is listed in U.S. Dollars (USD). We work hard to keep our site perfectly updated, but if a rare typo or pricing error slips through, we do reserve the right to correct it. Any applicable shipping costs or local sales taxes are calculated transparently and added to your total before you pay. We do not do hidden fees.

Order Limits and Cancellations Our focus is on outfitting everyday homes. Because of that, we reserve the right to cancel or limit orders that appear to be placed by unauthorized resellers, dealers, or distributors. We may also occasionally restrict the number of items that can be sent to a single household or billing address.

Here to Help If you are confused by a charge, having trouble getting your payment to go through, or just need a hand finishing up your order, reach out to us. We handle our support directly.

  • Email: contact@fiestahomefurniture.com
  • Phone: +1 (210) 338-5827